Privacy Policy

Privacy Policy – STS SERVICES USA CORP

Effective Date: [5/28/2017]

STS SERVICES USA CORP (“we,” “our,” or “the Company”) values your privacy and is committed to protecting the personal information of all users, including drivers and riders who use our platform.

1. Information We Collect

We may collect the following information when you use our website or services:

  • Full name
  • Phone number
  • Email address
  • Driver information (license, vehicle details, background verification if applicable)
  • Trip or service activity data
  • Device and usage information (for security and performance)

2. How We Use Your Information

We use collected information to:

  • Operate and improve our ride-share platform
  • Connect riders with drivers
  • Process account registration and verification
  • Provide customer support
  • Ensure safety, security, and fraud prevention
  • Comply with legal obligations

3. Information Sharing

STS SERVICES USA CORP does not sell your personal information.

We may share limited information only when necessary:

  • With drivers and riders to complete ride services
  • With trusted service providers who help operate our platform
  • If required by law, regulation, or legal process

4. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no system is 100% secure, and we cannot guarantee absolute security.

5. User Responsibility

Users agree to provide accurate information and use the platform in a lawful manner. Any misuse of the platform, fraudulent activity, or violation of terms may result in suspension or termination of access.

6. Third-Party Services

Our website may use third-party tools or services (such as payment processors or mapping services). These third parties have their own privacy policies, and we are not responsible for their practices.

7. Account Suspension or Termination

We reserve the right to suspend or terminate any account that violates our policies, engages in abusive behavior, fraud, or any activity that may harm the integrity of the platform or other users.

8. Changes to This Policy

We may update this Privacy Policy at any time. Continued use of the platform means you accept any updated version.

9. Contact Us

If you have any questions about this Privacy Policy you may contact us at: sts.suport01@gmail.com

 

Terms and Conditions

Terms and Conditions – STS SERVICES USA CORP

Effective Date: [5/28/2017]

Welcome to STS SERVICES USA CORP. By accessing or using our website, mobile application, or transportation platform (“Platform”), you agree to comply with and be bound by the following Terms and Conditions.

These Terms apply to all users of the platform, including drivers, riders, visitors, and partners.

1. General Platform Use

STS SERVICES USA CORP provides a technology platform that connects independent drivers with riders seeking transportation services.

We do not guarantee the availability of rides, drivers, earnings, or uninterrupted platform access at all times.

By using the platform, users agree to:

  • Provide accurate and truthful information
  • Use the platform legally and respectfully
  • Follow all applicable local, state, and federal laws
  • Maintain professional and respectful conduct

Any misuse of the platform may result in suspension or permanent termination.

2. Driver Terms & Conditions

Driver Eligibility

Drivers must:

  • Possess a valid driver’s license
  • Maintain valid vehicle registration and insurance
  • Meet applicable local transportation requirements
  • Provide accurate account and vehicle information

STS SERVICES USA CORP reserves the right to approve, deny, suspend, or remove any driver account at its sole discretion.

Independent Contractor Status

Drivers are independent contractors and are not employees of STS SERVICES USA CORP.

Drivers are solely responsible for:

  • Taxes and reporting obligations
  • Vehicle maintenance and fuel
  • Insurance coverage
  • Compliance with local transportation regulations

Earnings & Membership

Drivers keep 100% of their ride earnings.

Instead of commission-based deductions, drivers may be required to pay a weekly membership fee for access to the platform.

Membership fees are non-refundable unless otherwise stated.

Driver Conduct

Drivers agree to:

  • Treat riders respectfully
  • Avoid discrimination, harassment, or unsafe behavior
  • Operate vehicles safely and responsibly
  • Never drive under the influence of drugs or alcohol

Violations may result in immediate account suspension or termination.

3. Rider Terms & Conditions

Rider Responsibilities

Riders agree to:

  • Provide accurate pickup and destination information
  • Treat drivers respectfully
  • Follow all safety guidelines during trips
  • Avoid illegal or abusive conduct

Riders may be charged applicable service fees, cancellation fees, or damage-related charges when appropriate.

Safety

Riders should verify vehicle and driver information before entering a vehicle.

STS SERVICES USA CORP encourages all users to prioritize personal safety and immediately report suspicious or unsafe activity.

4. Payments & Transactions

All payments processed through the platform must be authorized and lawful.

Users are responsible for ensuring valid payment methods are maintained on their accounts.

STS SERVICES USA CORP reserves the right to suspend accounts associated with fraudulent or unauthorized transactions.

5. Account Suspension & Termination

We reserve the right to suspend, restrict, or terminate any account for:

  • Fraudulent activity
  • Violation of these Terms
  • Unsafe conduct
  • Harassment or abusive behavior
  • Illegal activities
  • False information or impersonation

Termination decisions may be made without prior notice when necessary to protect platform integrity or user safety.

6. Limitation of Liability

STS SERVICES USA CORP provides a technology platform only and is not responsible for:

  • Actions or conduct of drivers or riders
  • Personal disputes between users
  • Traffic conditions, delays, or accidents
  • Loss of personal belongings
  • Service interruptions or technical errors

Users assume all risks associated with the use of the platform.

7. Privacy & Data Protection

By using the platform, users consent to the collection and use of information in accordance with our Privacy Policy.

We are committed to implementing reasonable security measures to help protect user information.

8. Changes to Terms

STS SERVICES USA CORP may update or modify these Terms and Conditions at any time without prior notice.

Continued use of the platform after updates constitutes acceptance of the revised Terms.

9. Contact Information

STS SERVICES USA CORP

If you have any questions about thisTerms and Conditions

, you may contact us at:        sts.suport01@gmail.com

SAFETY, COMPLIANCE & PLATFORM PROTECTION POLICY

STS SERVICES USA CORP

SAFETY, COMPLIANCE & PLATFORM PROTECTION POLICY

Effective Date: [5/28/2017]

This Safety, Compliance & Platform Protection Policy (“Policy”) establishes the operational, safety, legal, and community standards required for all users of STS SERVICES USA CORP, including drivers, riders, contractors, partners, and visitors using the platform, website, or mobile application.

Our goal is to maintain a professional, secure, compliant, and respectful transportation environment that protects:

  • Riders
  • Drivers
  • Company operations
  • Platform integrity
  • Community safety

Failure to comply with this Policy may result in account suspension, permanent removal, legal action, or reporting to appropriate authorities.

 

1. COMPANY SAFETY COMMITMENT

STS SERVICES USA CORP is committed to:

  • Maintaining a safe transportation environment
  • Encouraging lawful and respectful conduct
  • Promoting driver and rider accountability
  • Protecting personal information and platform security
  • Supporting compliance with transportation regulations
  • Preventing fraud, abuse, harassment, and unsafe activity

Safety is a shared responsibility between the Company, drivers, and riders.

2. DRIVER SAFETY & COMPLIANCE REQUIREMENTS

2.1 Driver Eligibility

All drivers must:

  • Be legally authorized to drive in their operating jurisdiction
  • Hold a valid driver’s license
  • Maintain active vehicle registration
  • Carry legally required insurance coverage
  • Provide accurate and truthful information
  • Meet minimum age requirements required by law

The Company reserves the right to request updated documents at any time.

 

2.2 Vehicle Safety Standards

All vehicles used on the platform must:

  • Be in safe operating condition
  • Have functioning brakes, lights, tires, seatbelts, mirrors, and signals
  • Be free from major cosmetic or structural damage
  • Maintain clean interior and exterior conditions
  • Pass any required local inspections or compliance requirements

Drivers are responsible for maintaining vehicle safety at all times.

 

2.3 Driver Conduct Requirements

Drivers must:

  • Treat all riders respectfully
  • Avoid discrimination of any kind
  • Maintain professional behavior
  • Obey traffic laws
  • Avoid distracted driving
  • Never threaten, harass, intimidate, or assault riders
  • Never carry illegal substances or weapons prohibited by law

 

2.4 Zero Tolerance Policy

STS SERVICES USA CORP maintains a strict zero-tolerance policy regarding:

  • Driving under the influence of alcohol or drugs
  • Sexual harassment or misconduct
  • Violence or threats
  • Human trafficking
  • Fraudulent activity
  • Identity theft
  • Illegal transportation activity

Any report involving these violations may result in immediate suspension pending investigation.

 

3. RIDER SAFETY & CONDUCT POLICY

3.1 Rider Responsibilities

Riders agree to:

  • Provide accurate pickup information
  • Treat drivers respectfully
  • Wear seatbelts when available
  • Avoid unsafe behavior during rides
  • Avoid damaging driver vehicles
  • Avoid harassment, threats, or abusive language

 

3.2 Rider Prohibited Conduct

The following behaviors are prohibited:

  • Physical violence
  • Threats or intimidation
  • Sexual misconduct
  • Smoking or illegal drug use inside vehicles
  • Carrying illegal items
  • Refusing payment
  • False complaints or fraudulent claims

Violation may result in permanent account removal.

 

4. INCIDENT REPORTING PROCEDURES

4.1 Immediate Emergency Situations

In emergencies involving:

  • Violence
  • Assault
  • Medical emergencies
  • Serious accidents
  • Criminal activity

Users should immediately:

  1. Contact local emergency services (911 if applicable)
  2. Move to a safe location
  3. Report the incident to STS SERVICES USA CORP support

 

4.2 Non-Emergency Complaints

Users may report:

  • Unsafe driving
  • Harassment
  • Vehicle concerns
  • Fraud
  • Lost items
  • Policy violations

The Company may investigate reports and request supporting information.

 

5. ACCOUNT SECURITY & FRAUD PREVENTION

5.1 Account Protection

Users are responsible for:

  • Maintaining secure passwords
  • Protecting login credentials
  • Preventing unauthorized access
  • Reporting suspicious account activity

 

5.2 Fraudulent Activity

The following are strictly prohibited:

  • Fake accounts
  • False ride requests
  • Payment fraud
  • Identity misrepresentation
  • Manipulating platform systems
  • Creating duplicate accounts for abuse

STS SERVICES USA CORP reserves the right to permanently ban users engaged in fraud.

 

6. DATA PRIVACY & INFORMATION SECURITY

The Company may collect and store information necessary for platform operation, including:

  • Name
  • Contact information
  • Device information
  • Vehicle information
  • Ride activity

We implement reasonable safeguards to protect user information. However, no digital platform can guarantee absolute security.

Users consent to data collection necessary for:

  • Platform functionality
  • Safety monitoring
  • Fraud prevention
  • Legal compliance

 

7. REGULATORY & LEGAL COMPLIANCE

Users are responsible for complying with all applicable:

  • Local transportation laws
  • Licensing requirements
  • Insurance regulations
  • Vehicle regulations
  • Traffic laws
  • State and federal laws

STS SERVICES USA CORP reserves the right to cooperate with:

  • Law enforcement agencies
  • Government regulators
  • Insurance investigations
  • Court orders or legal requests

 

8. BACKGROUND REVIEW & VERIFICATION

Where legally permitted, the Company may:

  • Verify driver identity
  • Review driving history
  • Request supporting documentation
  • Monitor compliance records

Failure to cooperate with verification requests may result in suspension.

 

9. PLATFORM MONITORING & ENFORCEMENT

The Company may:

  • Monitor platform activity
  • Investigate complaints
  • Restrict suspicious accounts
  • Suspend or terminate accounts
  • Refuse access to the platform

Enforcement actions may occur without prior notice when necessary for safety or legal compliance.

 

10. PROHIBITED ACTIVITIES

Users may not:

  • Use the platform for illegal purposes
  • Promote criminal activity
  • Transport illegal items
  • Interfere with platform operations
  • Attempt unauthorized access to systems
  • Use abusive, hateful, or threatening conduct
  • Violate intellectual property rights
  • Misrepresent Company affiliation

 

11. LIMITATION OF LIABILITY

STS SERVICES USA CORP operates as a technology platform connecting independent users.

The Company is not responsible for:

  • Actions of drivers or riders
  • Traffic accidents
  • Personal disputes
  • Loss of income
  • Property damage
  • Delays or interruptions
  • Third-party conduct

Users assume all risks associated with transportation services.

 

12. ACCOUNT SUSPENSION & TERMINATION

The Company reserves the right to suspend or permanently terminate accounts for:

  • Safety violations
  • Fraud
  • Harassment
  • Illegal conduct
  • Repeated complaints
  • Policy violations
  • Threats to platform integrity

Termination decisions may be final.

 

13. POLICY MODIFICATIONS

STS SERVICES USA CORP reserves the right to update or modify this Policy at any time.

Continued use of the platform constitutes acceptance of updated policies.

 

14. CONTACT INFORMATION

STS SERVICES USA COR

ACKNOWLEDGMENT

By using the STS SERVICES USA CORP platform, all users acknowledge that they:

  • Have read this Policy
  • Understand the rules and obligations
  • Agree to comply with all platform requirements
  • Accept responsibility for their conduct and activities

 

STS SERVICES USA CORP

Safety • Compliance • Innovation • Trust

If you have any questions about this Privacy Policy, you may contact us at:        sts.suport01@gmail.com